Privacy Policy
Last updated: 15 October 2026
This policy explains how Senior Designs Ltd, a company registered in England and Wales (company number 12589327), registered office Holly House, 21d Chudleigh Road, Alphington, Exeter, EX2 8TS (“Wedding UK”, “we”, “us”) collects and uses personal information on WeddingUK.co.uk. We are the controller of this information under the UK GDPR and the Data Protection Act 2018.
Questions or requests: orders@weddinguk.co.uk.
1. Information we collect
If you are planning a wedding
- Account and planner: your name, email address and password (stored encrypted), and anything you add to your planner, such as your partner's name, wedding date, area, guest numbers, budget, checklist tasks and budget items.
- Shortlist: the suppliers you save. If you are not logged in, this is linked to a cookie on your device.
- Enquiries: your name, email address, phone number (optional), wedding date, guest numbers, location and message.
- Reviews: your name, email address, rating, review text and (optionally) your wedding date.
If you are a supplier
- Account: your name, email address, phone number and password (stored encrypted).
- Listing: your business details, description, photos, prices, special offers, website and social media links, postcode and travel distance, and the dates you mark as booked. Your listing is public and may appear in search engines.
- Payments: your plan, PayPal subscription reference, and payment amounts and dates. Card and bank details are handled by PayPal; we never see or store them.
- Enquiries and reviews you receive, and your replies to reviews.
Everyone
- Contact form and emails: what you send us.
- Technical and security information: IP address, browser and device type, pages requested and dates and times, recorded in our server logs to keep the website secure and working.
- Cookies: see our Cookie Policy.
2. How we use it and our lawful basis
| What we do | Lawful basis |
|---|---|
| Provide your account, planner and shortlist | Contract (providing the service you asked for) |
| Send your enquiry to the supplier(s) you choose, and send you a copy | Contract |
| Publish supplier listings, and publish reviews after we have checked them | Contract (suppliers); legitimate interests (reviews help couples choose) |
| Take payments, manage renewals and send account, payment and renewal emails | Contract |
| Keep financial and tax records | Legal obligation |
| Protect the website from spam, fraud and misuse | Legitimate interests |
| Improve the website | Legitimate interests |
| Optional analytics or marketing cookies (only if we use them) | Consent, which you can withdraw at any time |
| Marketing emails | Consent, or for existing suppliers, our legitimate interest in telling you about similar services. You can unsubscribe at any time. |
3. Who we share it with
We do not sell personal information. We share it only as follows:
- Suppliers you contact: when you send an enquiry, the supplier receives your details and message so they can reply. From then on, the supplier is responsible for how they use your information.
- The public: supplier listings, and the first name, rating and text of published reviews.
- PayPal: processes supplier payments and subscriptions. PayPal is responsible for the information you give it under its own privacy policy.
- Our service providers, who act on our instructions: our web hosting provider; Fasthosts, which provides our email; postcodes.io, which turns a supplier's postcode into a map position (only the postcode is sent); and Google reCAPTCHA, if switched on, which checks form submissions for spam. reCAPTCHA sends Google information about your device and use of the page.
- OpenStreetMap: map images on our pages are loaded from OpenStreetMap's servers, which receive your IP address in order to send them.
- Professional advisers, such as our accountant; authorities where the law requires; or a buyer if our business is sold.
4. International transfers
Some providers, such as Google and PayPal, may process information outside the UK. Where this happens, it is protected by UK adequacy regulations or the UK's approved data transfer agreements.
5. How long we keep it
- Accounts, planners, shortlists and listings: while your account is open. You can ask us to delete your account at any time.
- Enquiries: stored so both sides can refer back to them, until the account is closed or you ask us to delete them. Copies the supplier has received are their responsibility.
- Reviews: while they are published, or until you ask us to remove them.
- Payment and invoice records: six years, to meet tax and accounting rules.
- Server logs: a short period for security, then deleted.
- A shortlist saved without an account: linked to a cookie that lasts up to a year.
6. Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to have it transferred to you or another organisation, and to withdraw consent where we rely on it. Email orders@weddinguk.co.uk. We will reply within one month.
If you are unhappy with how we have handled your information, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk.
7. Security
The website uses HTTPS. Passwords are stored encrypted (hashed). Admin accounts use two-step login, and suppliers can turn it on too. Forms are protected against spam. No system is completely secure, so please use a strong, unique password.
8. Children
Wedding UK is for adults. We do not knowingly collect information from anyone under 18.
9. Changes
We will update this policy when how we use information changes. The date at the top shows the latest version.
10. Contact
Senior Designs Ltd (trading as Wedding UK)
Holly House, 21d Chudleigh Road, Alphington, Exeter, EX2 8TS
Email: orders@weddinguk.co.uk